News

Making human-machine communication 'more human'

Have you ever checked a phone directory listing or ordered a cab and wished that the automated telephone speech recognition system would respond to your frustration?A new research network, led by the University of Western Sydney and Macquarie University, is set to revolutionise human-machine communication by linking the world's top scientific, engineering and information technology minds with psychologists, creative artists, musicians and linguists for a fresh and creative approach to the field.